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We love your feedback

This feedback section is for travellers to complete after their travels with The Travel Lab.

It is you, our traveller, who is the judge of our performance. We ask you to do us a favour by taking a few minutes to share some of your thoughts with us. Please let us know what you enjoyed or anything that disappointed you. Your comments are highly valued by us as we strive to continually improve our trips.

Please note that information provided in this feedback may be shared with your leader and used for coaching purposes.

If you only fill out the numbers, you will complete this form in about two minutes. If you add comments, it will obviously take a little longer.

Thank you!

Your Details

Where did you Travel? If other

Your first name*

Your surname*

Your Country?*

Your leaders name
(Please put 'no leader' here if not applicable)

Your trip name
e.g. Brazil Island Fitness Retreat

Your trip code
e.g. TLIFR

Country you spent most time in on this trip*

Trip departure date*

If you booked with a Travel Agent, please put their name & Travel Agency details here.

Your email address*

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General feedback

We make our travellers feedback available to others thinking of travelling with us (we figure your advice is less biased - and therefore appreciated more than our own). Please write a comment here for posting to the web if you wish... (50 words or less).

Feedback

Rating of your overall experience

Comments on your overall experience

Rating of your itinerary

Comments on your itinerary

Rating of your leaders enthusiasm if appropriate

Rating of your leaders knowledge if appropriate

Rating of your leaders organisation if appropriate

Rating of your leaders communication if appropriate

Rating of your leaders approachability if appropriate

Rating of your leader overall if appropriate

Comments about your leader if appropriate

Highlights of your trip

Low points of your trip and how they could be improved

Rating of your accommodation

Comments on your accommodation

Rating of the included meals

Comments on meals included

Transport

Comments on the transport

Included activities

Comments on the included activities

Local guides

Comments on local guides

Rate the opportunities you had to learn about the culture, interact with the locals and experience their way of life while on your trip

Comments on providing you with opportunities to interact with locals and experience their way of life?

How successfully are our philosophies on Responsible Travel implemented on this trip? (ie sensitivity/respect for local cultures and the environment)

Comments on responsible travel

How successful was your leader (if appropriate) in explaining and demonstrating 'Responsible Travel' practices?

Comments on the leader explaining responsible travel

Village Stay Feedback

We are particularly concerned about the impacts of our trips to small remote villages, such as the indigenous communities in Cape York and along the Amazon River. If as part of your trip you visited such a community could you please complete the following questions.

How would you rank your experience of staying in the village community?

How would you describe the level of interaction you were able to have with local people?

How would you rate your leader's (if appropriate) performance in providing you with information on the village, including what to expect and appropriate behavior and dress standards.

Please add any comments you would like to make, including any changes you would suggest to improve the village stay.

Travel Agent Feedback

Agents knowledge

Rating of agents level of service

Did your trip match your expectations

Did you get value for money?

Comments on value for money

Suggested improvements

Would you travel with The Travel Lab again?

Would you recommend The Travel Lab?

What is your next destination?

What other style/type of trip would you like us to offer?

What is your country of origin?

What is your age?

What is your profession?

What is your income bracket (USD)?

How many Intrepid trips have you previously done?

Did you receive trip notes?

Yes

Rating of trip notes

Do you have any comments on your Travel Agent (if applicable) and/or pre-trip information?

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